OnlineBackupVault.com offers multiple value added services. We went out of our way talking to small business owners showing them our pages asking them their opinions and integrating their feedback. In addition we went to malls and shopping centers talking to everyday user showing them our work, we wanted to incorporate everyone's opinions in making this the easiest to use, while giving the most features while maintaining the highest level of security. In addition to offering a superior product, what sets us apart from our competition is our support packages and our availability and our dedication to our customers.

Our current Value Added Features are

• Log Monitoring service where we monitor your backup logs and notify you if there are any errors.                      
• Remote "Extended Hand Support" where we can dial into your PC and help you setup and install your software. As well as fix any problems that you may have. This option can supplement the Log Monitoring Service, where if you have an error in your backup log we can dial into your PC/Server and fix them.
• Dedicated Support Representative who "knows" your backup and your system and is available to maintain and help you when necessary.

Remote support is one of the many features that we found our competition lacking and our clients wanting. With Remote Support we can dial into your PC with your permission to setup the backup software, fix any errors that may occur and install upgrades. In addition to maintaining and supporting our software we can assist you with with other mainstream applications  and installations such as Intuit Quickbooks, Quicken, Microsoft Office, Adobe etc. When purchasing your backup plan you can purchase a plan with our VIP extended hand support, or you can purchase a per incident support ticket  Please click below  to access our support page.